Business

Personal

Insight

About

FAQ

Join Our Team

We're always on the lookout for smart, highly motivated and fun individuals to add to our team.

Our Culture

No matter what anybody says, bankers aren’t boring. What others might deem as being pedantic, we see as detail-oriented. What they might think of as rigid, we think of as precise. What they might view as serious, we view as genuine. See? There’s nothing boring about those characterizations.

But we are serious about two things: doing everything we can for our customers and for our community. And if that is boring, then we’re okay with it.

If you’re also detail-oriented, precise, genuine and care about our community, we want you on our team.

Let's Do This

Ready to join a dynamic group of people who will help you grow personally and professionally?
See our job listings below.
First Westroads Bank is an Equal Opportunity Employer.

Client Experience Representative

Location — 15750 W Dodge Rd, Omaha, NE 68118

At First Westroads Bank, we are dedicated to delivering unparalleled customer service rooted in our core values of Caring, Integrity, Knowledgeable, Teamwork, and Confidentiality. The Client Experience Representative plays a vital role in creating positive and memorable interactions for both consumer and business customers. This role requires fielding a variety of incoming calls, emails, and online banking communications, with a strong focus on providing exceptional assistance with bank products and services, online banking, and debit cards. Handling customer concerns and resolving issues while maintaining a high standard of customer service and adherence to our core values is essential. The ideal candidate embodies a welcoming personality and a genuine desire to assist people, both internal and external customers. Patience, empathy, and commitment to customer service excellence are paramount. As the first point of contact, the candidate should possess a clear speaking voice and excellent spoken and written grammar, while consistently demonstrating our core values.

Commercial Credit Analyst

Location — 15750 W Dodge Rd, Omaha, NE 68118

The Commercial Credit Analyst should have a thorough understanding of financial statements, tax returns, and other financial reports used in analyzing credit requests from both commercial and consumer borrowers, and should possess the knowledge and skill to make an underwriting recommendation. The ability to evaluate and understand cash flow and collateral coverage is crucial.

Loan Servicing Specialist

Location — 15750 W Dodge Rd, Omaha, NE 68118

The Loan Servicing Specialist can perform a variety of duties, both administrative and technical, with primary responsibilities include making sure all loans are booked accurately and timely in comparison to loan documents, processing and reviewing reports, monitoring escrow disbursements, and maintenance of loan transactions. This role ensures compliance with internal policies, regulatory requirements, and supports the lending team in delivering excellent service to clients.

Loan Portfolio Assistant

Location — 15750 W Dodge Rd, Omaha, NE 68118

The Lender Portfolio Assistant plays a critical role by interfacing with Relationship Managers and Clients and delivering exceptional customer service and ensuring the smooth execution of lending operations. This position serves as the primary point of contact for service-related requests, assists with loan closings, and manages ongoing loan portfolio maintenance. The ideal candidate is detail-oriented, customer-focused, and thrives in a collaborative, fast-paced environment.